Services

For 30 years, Prima Solutions expertise has empowered insurance professionals to carry out their projects. Our services help you excel more easily and more quickly.

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Overview of services

SaaS
Implementation
Support
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SaaS
Implementation
Support

SaaS

In SaaS mode, Prima Solutions provides complete facilities management for your software with a high level of service, including redundant hosting in data centers in France, Europe, and throughout the world.

  1. Hosting in secure data centers

    Fire protection, flood protection, redundant electrical supply and internet access, and regulated access.

  2. Supply, monitoring, and management

    The SaaS offer includes the supply of the software (database server, application server, and backup manager), the supply and monitoring of the production and pre-production environments, the management of backups, and the reporting of production.

  3. Scalability

    Your SaaS subscription evolves with your needs. You can even keep your tools as your business grows.

  4. Productivity

    Our support teams handle all software and hardware updates so that you can focus on your core business.
SaaS
Implementation
Support

Agile Implementation

Our implementation and integration projects are carried out in agile mode. The agile methodology is an iterative and incremental approach, conducted in a collaborative spirit with as little busywork as possible. It makes it possible to generate a high-quality product while accounting for changing needs. In exchange, agile requires your customer teams to be fully involved and responsive throughout the entire project.

  1. Responsibility

    Working as a tightly knit crossfunctional team encourages collaboration and initiative.

  2. Simplification

    Ongoing prioritization ensures that a solution is built that is as simple and efficient as possible.

  3. Short cycles

    Frequent deliveries and approvals make it possible to clearly and transparently oversee the project’s progress.

  4. Flexibility

    Each sprint review is an opportunity to update and reprioritize the product backlog
SaaS
Implementation
Support

Support

The Prima Solutions support team is made up of experienced consultants and experts skilled in the functional and technical aspects of all our applications.

  1. Flexibility

    Download new versions and/or corrective patches of the software, along with their associated documentation

  2. Easy to use

    Report incidents based on the noted security level (fatal, critical, major, minor, or requested improvement) and track the progress made by our technical teams