Replatforming

Life and Health insurance policy management

The social protection sector is rapidly changing with the emergence of new, highly innovative and agile players offering life and health insurance policies. The ability of insurtech to quickly roll out innovative products and respond to the up-to-the-minute needs of policyholders makes these innovators highly competitive compared to traditional life and health insurance organizations.

Traditional companies face a serious challenge in advancing their digital transformation strategy, in order to maintain and increase their market share.

To remaincompetitive,you want to:

  1. Go to market quickly

    Keeping your business teams separate from your internal IT teams is a major asset for going to market quickly with your new life and health insurance products. This increased autonomy will help you optimize all aspects of your policy lifecycle (distribution, policy administration, claims management, and cash flows).

  2. Offer flexibility and a variety of products

    Keeping a finger on the pulse of new policyholder needs can help you adapt to innovative life and health insurance products. Move with the market by managing your products (health, life, individual, group, statutory, borrower, etc.) quickly and consistently and by integrating them side by side.

  3. Optimize the customer experience

    Guiding policyholders and managers through an intuitive, user-friendly customer experience (underwriting, claims reporting, reimbursement requests, quotes, accessing third-party statements, etc.) is an effective way to improve your relationship with your customers and boost loyalty among policyholders.

  4. Integrate with the healthcare system

    Real-time communication with your healthcare systems (primary health insurance, Carte Blanche, Santé Clair, etc.) helps you streamline your processes (NOEMIE), validate payments, and track overdue payments, while offering high value-added services to policyholders.

  5. Simplify your compliance

    Regulatory requirements for life and health insurance are constantly changing (Solvency II, Loi Evin, ANI, GDPR, etc.), and adopting the many agreements (DNS, N4DS, NOEMIE, B2, Viamedis, Almerys) can prove cumbersome. Streamlining your reporting to regulators and healthcare systems helps you focus on your social protection services.

  6. Focus on added value

    By choosing to automate a number of policy management tasks, including claims reporting and payments, you can help your teams become more productive and focus on tasks with higher added value. Lower your technical ratio and improve the service you provide, while keeping your operations secure.

  7. Protect your cash flow

    With the rise of paperless claims management and reporting, your operational and financial security depends on your ability to detect fraud through systematic verification processes. All of your accounting (collections, compensation, and recovery) must be both automated and tracked to protect your cash flow.

What you need

A 360° technological solution to speed up your digital transformation strategy and market your life and health insurance products effectively.

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